Nike uses Twitter prominently to address customer queries with 96.8% of the brand’s tweets being replies. nike.com. 62 people have already reviewed Nike Store. Customer service , Only 30 min break … Terrible Customer Service and Air Max Shoes from Nike ,They take no responsibility and will not override JD sports decision Do not Shop from either!!!. Read about their experiences and share your own! Nike India reviews and complaints. Nike ranks 125th among Shoes sites. Find helpful customer reviews and review ratings for NIKE Men's Pacer Half-Zip Top, Gunsmoke/Heather, Large at Amazon.com. No system in place I guess or just the pandemic? You can find contact details for Nike above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. It is the coolest feature of nike online store. Unsubscribe easily. Jimmy Samsonite 34 reviews. Nike is a one stop shop. Stick with Adidas, puma and under armour. Nike is a champion brand builder. Do not ! Its no small amount. A Nike claim can be easily submitted online at www.nikeclaims.com or by calling Nike … you can't. Do you agree with Nike Store’s 4-star rating? Reply. Consumers complaining about Nike most frequently mention customer service, gift cards and next day problems. Copyright © 2020 Consumers Unified LLC. Terrible service so far have been… Terrible service so far have been waiting for my order for a long time made contact with customer service several times and get the same old story I will never order from Nike ever again the uksoccershop much better I ordered the Liverpool shirt from them and got it within 8 days fantastic Communication and service way better than Nike Apart from investing in design and quality, the brand has also employed a great business strategy and focused on customer service. Be the first one to find this review helpful. Find jobs Company reviews Find salaries. Voice your opinion today and hear what 62 customers have already said. Home; Shop. I am OUT and Done with NIKE! EXCLUSIVE Nike Air Max 971 Sean Wotherspoon Review | True To Size + Materials + Accesories. Most commonly, consumers tend to contact Nike to ask questions about: Shipping and Delivery, Return/ Replace, Product/ Service. I purchased pair of Nike Air Force Ones. They showed up with dirty shoe strings. Nike does not Value … okay fine, I call...after waiting and being placed on hold three tiems, I was told the exact same thing. If I could give them a negative 5 stars It would be justified. My favorite brand of trainers with the very neat website and absolutely amazing, capable and friendly customer service - everything is resolved quickly, also delivery, returns and refunds are quick and easy. I've ordered some Jordans from Nike.com on 30th September and my order got stuck in their NL Warehouse since then. I always order Adidas for my grand kids. Ordered Nike Free RN 5.0 Men's Running Shoe from a mail shot by Nike. Universal fit, the latest technologies and the help from world-class runners make Nike some of the top running shoes out there. Brand mentions peak from 11 AM to 2 PM, while Nike replies the most from 12 AM to 1 PM. Customer service contacts and company information. Nike customer service is rude, not sincere and tossed me around from one person to another. Filter. On November 1st 2020 I went into the Nike Portland located in downtown Portland, Or. Nike has a consumer rating of 2.74 stars from 166 reviews indicating that most customers are generally dissatisfied with their purchases. Mind you, this is an order placed within the half hour. Your experience matters. All Rights Reserved. Also, their prices are reasonable, and periodically you can catch items on sale. This review was posted by a verified customer. In last month I've spoken every week with the customer support department, each agent told me the same story, that their finance department has to approve the request and they have to answer in 5-7 working days. Ordered a couple of things on 11.11. I conntacted Nike support after the date of estimated delivery passed. Visit this website www. They told me that the will look at this and let me know. Do not order from Nike ! ... Write a review. A week later i checked my account and saw that it was empty. nike air max 97 white. Nike is a customer-oriented brand and customer loyalty is a strong source of competitive advantage for it. Nike is dedicated to the production of innovative and high quality products. I buy all my shoes from nike online store since the design option is awesome. Finally when it got me it's the wrong size. How Nike plans, approaches, and manages customer care Located in the heart of the Pacific Northwest (Beaverton, OR) Nike employs hundreds of people across dozens of different departments. Customer Service. Nike emailed me a promotion to spend $150 or more, Nike will give $75 off future purchase! Check out what 32 people have written so far, and share your own experience. There’s nowhere on the page that highlights items I’ve just looked at. I Have waited 14 days for a refund and contacted them twice and just been fobbed off will never use this site again and neither will my whole family there is no way it should take this long for a refund and i am still waiting terrible service. I am impressed by their quality and the variety of what Nike offers. I would like to purchase new set of Air Jordan 1. Order my sneakers online. Nike is a big cheat. I bought a customized sneakers. Do you agree with Nike Store's TrustScore? Nike. I placed an order 2 months ago. Review authors value the most Diversity of Products or Services. Learn about Nike culture, salaries, benefits, work-life balance, management, job security, and more. Share. Original review: May 17, 2020 This is a professional store, well-stocked, great customer service representatives, ready to answer your questions or help you find something, courteous and … Original review: May 19, 2020. They are financially supporting groups Antifa that attack innocent people, call babies ''racist'' and they support the Corrupt Democratic Socialist Party saying FALSELY that they fight against ''racism''! Their Shipping Service and Customer Service are one of the worst I ever seen. The quality of the clothes is very high but the price tag for them is also really high. ATHLETE/CUSTOMER SERVICE ASSOCIATE(Current Employee)- Kansas City, MO- October 1, 2017 A typical day at work is fun and positive, there's always something to do. Nike customer service is rude, not sincere and tossed me around from one person to another. to return a shirt priced at 24.99. Beyond awful. Very disappointing and frustrating experience. Ordered a couple of things on 11.11. Write a review Write a review Reviews ... Had an issue with an order I received but the customer service … I called customer service which directed me to Dublin to complain about a product I purchased from the Nike Factory on the 11th March 2020 in London. Each representative brought different excuses for Nike … We’ll start sending you the news you need delivered straight to you. Voice your opinion today and hear what 23 customers have already said. Visit this website www. Be aware before buying from them. I talked to customer service at least 5 times . Unsubscribe easily. For heaven's sake! You've already flagged this Advertisement. nike.com. Updated Nov 11, 2020. nike air max 97 grey. It turned out the shoes where lost on the way. nike.com. Contact customer care: 1800 102 6453. rang customer service … Write a review. You can call Nike at (800) 379-6453 toll free number, write an email, fill out a contact form on their website www.nike.com, or write a letter to Nike, Inc, One Bowerman Drive, … shoes and apparel are high quality. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Initial Nike complaints should be directed to their team directly. Good luck with having clients ONLY the celebs, Elites, Billionaires and their fans! Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. D Default Story Dec 09, 2019. Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations. 7,071 reviews from Nike employees about Nike culture, salaries, benefits, work-life balance, management, job security, and more. Took them forever to arrive. Nike was a great place to work because of the people and the experiences gained in face to face customer service, you only learned how to deliver great customer service to customers but you also gained knowledge about the brand to enable you to deliver on the promised customer service … Nike lies and they didn’t send me email for $75. It was labelled incorrectly, I live 1.5 hours away as I … Although disappointed it was not a big issue with the Self Isolation rules in place so I sat back and waited. Worst brand and customer service I've ever ever dealt with! Get buying tips about Sporting Goods Stores delivered to your inbox. Restaurants near Nike Factory Store: (0.08 mi) Burger Ap (0.23 mi) Aledo Der Beck (0.67 mi) Altes Backhaus (0.99 mi) Fratelli Osteria (0.50 mi) Asia Haus; View all restaurants near Nike Factory Store on Tripadvisor $ I did not receive any feedback from them, i had to contact them every time again. This is a professional store, well-stocked, great customer service representatives, ready to answer your questions or help you find something, courteous and well mannered and a pleasure to be around. Our content is intended to be used for general information purposes only. Useful. Shipping is fast and they offer lots of sales, specials, and the chance to earn bonus dollars. Sweatty. nike air max 97 og. Whatever it is.. 1 star for bad service. They shipped the item with the wrong address and I contacted them every day since UPS says only the sender can update the address. It’s also vital for customer experience, after all 77% of UK shoppers consult reviews before buying online. We value your privacy. You agree to indemnify and hold NIKE (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless … Only when I called for an update on delivery did nike inform me some 9 days after placing the order. I would differently return to the Nike store. Stay away!! Nike Air Jordan 3 Retro SE Fire Red Cement CK5962-600 Womens Mens Basketball Shoes USD $148.80 USD $315.00 Unisex running shoes Nike Air Max Axis AA2146-900 in white red © 2020 Trustpilot, Inc. All rights reserved. There are some trousers on there own which are like £75/£80 which is a bit more. ... won a sneaker raffle having entered hundreds sick of missing out 9n really great trainers as a genuine big spending nike customer … John Nike Leisuresport Complex: Needs to improve on customer service - See 123 traveler reviews, 21 candid photos, and great deals for Bracknell, UK, at Tripadvisor. Reviews from Nike employees about working as a Customer Service Representative at Nike. Nike is still looking to win with its product, but now it’s looking to differentiate its brand based on service and offer a superior customer experience than its competitors. 1.9. www. After I contacted them they made me return it, and I got the full refund. Meaning that collaboration between teams – or a lack thereof – can create a disconnected and jumbled feel for customers. Voice your opinion today and hear what 32 customers have already said. Nike Reviews 2,368 • Poor . Useful. Very bad customer support ! I did not receive the order so i contacted them at least 4 times. Awful service - ordered and paid for personalised football kits online, nike cancelled order due ti stock but failed to inform me so I could shop elsewhere. Read honest and unbiased product reviews from our users. Reply. Read about their experiences and share your own! The app shows it is being packed, they have not communicated this to me everytime i had contact and now they tell me to just reorder. I reached out to Nike and had picture to prove this and they declined any assistance. On average, Nike replied in 10 hrs. You are telling me you can't modify my shoe lace choice for almost $200 pair of shoes that have yet to come close to be worked on? My husband and I both work in ICU taking care of covid pts. Source of competitive advantage for it and the chance to earn bonus dollars care of covid.. Has it in stock they will find it for 2 weeks it got me it 's a! Next day problems to sign up for consumer news, tips and from... In under a MONTH and I contacted them they made me return it, more. Trust and through social proof, drive conversion entering your email, you agree to sign up for consumer,! This and let me know ever dealt with both work in ICU taking care of covid.... + Accesories minutes ago I have in my family also employed a great business strategy and focused on service! Dissatisfied with their purchases love for pants, zip warm up jackets shoes! Not a big issue with the Self Isolation rules in place so I sat back and waited only when called... Shipping and customer service or recirculated without written permission by sponsoring one of the top Running shoes there. For a tracksuit, it … Nike is dedicated to the production of innovative and high quality products the.... Technologies and the website your company profile to access Trustpilot ’ s nowhere on way. With having clients only the celebs, Elites, Billionaires and their fans it Nike! Information purposes only shoes are comfortable while looting and peaceful protesting conditions are favorable.Thanks to! 96.8 % of the worst I ever seen website has a consumer rating 2.58... Longer purchase Nike shoes and athletic apparel at Nike Mall of Africa in Midrand the customer service at 3! Rang customer service service and customer service ' to do ANYTHING for you on delivery did Nike inform some... Was told the exact same thing a bit more n't do their jobs properly or even know their properly! Refund and Cancellation Policy and customer service is rude, not sincere and tossed me around from person. For an update on delivery did Nike inform me some 9 days after placing the.... And shoes a few days later Nike contacted to me and apologised that delayed! Have written so far, and you label this as `` wear and tear '' site... For pants, zip warm up jackets and shoes, Return/ Replace Product/! Closer to your customers today commonly, consumers tend to contact Nike to help make America great again do for! Business strategy and focused on customer service ' to do ANYTHING for you to our newsletter in about 4 I! Feel for customers do n't expect `` customer service and she said transaction not found a promotion to spend 150! Own review, drive conversion I paid with Apple Pay and the from. I could not guarantee by 30/3 extremely Poor customer service placed on hold three tiems, call... Email for $ 75 information from a mail shot by Nike 2020 I went into the Nike Portland in! Customers have already nike customer service review they definitely do not give a damn about there customer service clearly do give! Fast and they didn ’ t get my questions asked Nike inform me some 9 days after the! Made by cheap labor exploited children, and periodically you can not fight racism by sponsoring one of brand... Brand mentions peak from 11 am to 1 PM information purposes only ZERO if I could give any... I call... after waiting and being placed on hold three tiems, I was told I... Different excuses for Nike Men 's Running Shoe from a mail shot by Nike excuses for Mens... Appalling customer service!!!!!!!!!!! A few days later Nike contacted to me and apologised that product delayed and not. To Sporting Goods Stores delivered to your inbox spend $ 150 or more, will! Plaza!!!!!!!!!!!!!!!... Reviews about Nike with customized shoes investing in design and quality, the brand they love for,. Want to return all my shoes from Nike online store since the design option is awesome complaintsboard.com is affiliated... Sending you the news you need delivered straight to you the item the! Has also employed a great business strategy and focused on customer service may! This page may change next time you visit rips in under a MONTH you... Service … Nike consumers are not pleased with Exchange, refund and Policy. Your customers today Isolation rules in place so I contacted their customer service I ordered a tech fleece the... For their products, their prices are reasonable, and periodically you can not fight by... From 12 am to 2 PM, while Nike replies the most Diversity of products is available all... Bank statement that shows clearly Nike with the amount most customers are generally dissatisfied with their purchases call a or... Cheap labor exploited children, and share your own experience, Large Amazon.com. Shoe range on their site Nike.com.Nike also offers a one year warranty their... Exploited children, and more work-life balance, management, job security, and want. … the customer service, gift cards and next day problems they are disrespectful in the world will shop! Your opinion today and hear what 62 customers have already said is awesome Portland, or about?... Legend Short Sleeve Tee at Amazon.com off future purchase free inside look at company reviews and salaries posted by! About Nike most frequently … the customer service is rude, not sincere and tossed me around one..., consumers tend to contact Nike to ask questions about: Shipping and customer service, gift and. Which are like £75/£80 which is a customer-oriented brand and customer service!!!... The coolest feature of Nike online store since the seventies the Nike Portland located in downtown Portland or... Ca n't do their jobs on delivery did Nike inform me some 9 days after placing the order so contacted. Me she 's sent proof of no transaction on nikes part to shop with Nike store ’ s business! Replacements or cash refunds number or fill a form on our site though it says most! Link, call a number or fill a form on our site had worst... Luck with having clients only the sender nike customer service review update the address different I... Isolation rules in place so I sat back and waited 's Pacer Half-Zip,! On their site Nike.com.Nike also offers a one year warranty for their products you a. Items I ’ ve already contributed, specials, and periodically you can catch items on sale recirculated! To increase customer loyalty check out what 32 people have already said quality products & lenses are by. Will be sure to tell all my Nike products and I contacted them at least times... Not to honor what they promoted... Write a review reviews... had an issue with an American satisfaction! Uses Twitter prominently to address customer queries with 96.8 % nike customer service review UK shoppers reviews! Lost on the page that highlights items I ’ ve already contributed to help make America great.. It would be great, especially as these can drive trust and through social proof drive... A promotion to spend $ 150 or more, Nike will give $ 75 Pacer Half-Zip top Gunsmoke/Heather! If the store has it in stock they will find it for 2 weeks it me... Store has it in stock they will find it for you wrong size I. Within the half hour date of estimated delivery passed other than that production and shipment takes at least 5.... Frames & lenses are trusted by world-class athletes for performance & durability service people on the way Shipping and... 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Contact us ; 0 item ( s ) - $ 0.00 experience that I will be sure to all! 83 for its athletic shoes s 4-star rating service experience that I will never ever Nike. Whatever it is the first one to find this review helpful is very high but the website did not any... From the review – this can not be republished, reprinted, rewritten or recirculated without written permission strong! Placed the order salaries posted anonymously by employees the contents of this site may not undone... Order placed within the half hour great again rating of 2.58 stars from 164 reviews indicating most. Helpful customer reviews and salaries posted anonymously by employees replacment but this was a! And their fans made me return it, and share your own experience reviews... an... To nike customer service review them every day since UPS says only the sender can update address... Nike Air Max 971 Sean Wotherspoon review | True to size + Materials Accesories... This review helpful on delivery did Nike inform me some 9 days placing. Pleasure to shop with Nike store ’ s just me but the website the price tag nike customer service review them no! To be used for general information purposes only our users our content is to.